NYD supplemental

This organizer statement baffled me:
"(EO) Reached Bertha on cell phone. Not very receptive, but explained that she's not been feeling well and isn't on speaking terms. I apologized for bother her during this uncomfortable time, she said: "that's OK, you didn't know." She said again she wasn't on speaking terms. I said I would get in touch gagin sometime later in the month."
She's not on speaking terms with....the world?

Funny emails: "itspepsidammit@..." and "satansluvchild@..."